2014 Home Staging Convention
Five Lessons Learned From the 2014 RESA Convention
Can you believe all the Home Staging Resource members who attended the 2014 RESA Convention? There were over 60 of us and boy did we have a blast! Every year I speak at the RESA Conference and learn so much that I add to our HSR Certification training. I love that online training provides me a “real time” educational avenue to provide critical information to the hundreds of HSR Members across the world!
Over the next few weeks I’m going to be sharing some of the things I learned at RESA, as well the success stories I got to hear firsthand from this incredible group of women. Make sure to stay tuned by signing up to the right for our blog. I also am spending a ton of time adding what I learned from the RESA Conference to my HSR training area, so everyone can benefit from the takeaways which is the beauty of online training.
Here are some of the 2014 lessons I learned by our incredible line-up of speakers:
Lesson Number One – Your contract is your “paper courage” said Kimberley Seldon on day one, so when a client wants to do it differently…you refer to your contract and make no exceptions.
My Training Takeaway – I’m going back through our example contracts that we provide in the training using Kimberley’s mantra and making them stronger and more steadfast.
Me and my good friend Shell Brodnax (the amazing woman who always makes the RESA convention a success)
Lesson Number Two – Steven Aaron spoke eloquently on the need for stagers to “do a better job articulating confidently your value!” Give real estate agents an easy way to recommend you to their clients.
My Training Takeaway – Add to the training “Realtor Partner Plan” and “Realtor Presentations” a page/slide on how the stager makes the agent look awesome.
Me and Kristine Ginsberg the winner of the US Stager of the Year and an HSR Member
Lesson Number Three – Katie Lance (a social media guru) spoke on what’s important in social media for 2014 for stagers and how you can easily connect to clients using some of the new social media technology.
My Training Takeaway – Completely redoing my social media and networking section to reflect the 2014 trends, add the tips and tricks of connecting with clients and being a “good stalker” which will make it easy for HSR members to make agent partnerships.
Me and Lori Murphy, Ululani Poepoe and Valerie Monkarsh the new HSR stagers nominated for Rising Star category
Lesson Number Four – Shell Brodnax was one of my favorite speakers and spoke about “Reining in your fears – stop focusing on what could go wrong and focus on what’s right!”
My Training Takeaway – Add more information and video in my Week Two Marketing section that helps stagers connect easily with their propects and clients, so the “fear factor” never comes into play. I also am pushing the Staging Mentor program since is an easy way to take the fear away by working at a home and with clients under a Mentors guidance.
Me and my sister and mother who come and just enjoy the convention with me.
Lesson Number Five – Matthew Finlason spoke on the psychology of staging stating that, “it’s not about pretty rooms but about SELLING homes!” He also emphasized understanding the “buyer demographic” and creating a lifestyle design plan that fits.
My Training Takeaway – Expand on my six buyer demographic Internet research steps and add a “Buyer Demographic Profile” form to that section.
5 Best Design Tips
Gregg Churchill, an HSR Certified Stager and Designer in Australia gives his 5 best design and staging tips:
What makes great design is up to your own interpretation, but I do know that when I see great design it hits me right away. We all have different styles and thoughts on our own personal design which is often influenced by all the new TV Star Designers e.g.: Sarah Richardson, Candice Olsen; Martin Lawrence-Bullard; Colin and Justin etc.) and all the inspirational shows they have on our TV screens, brought right into our own homes. I watch and record all the TV shows to learn as much as possible from them all.
The 5 best design or staging tips I can offer are the following:
- Professionalism That is the first & most important tip I would advise anybody when going out and selling your services. This includes punctuality; dress sense; tone of voice; facial expression (smile and be sincere) etc. Be professional every minute you spend with your clients, whether it is face to face, via emails or telephonically. Its sounds obvious, but so many refuse to adhere to this basic tip. Know what you are selling inside out and backwards. Nothing worse than being ignorant of your own subject you are trying to sell.
- Keep it simple – Don’t overthink the redesign of the interior of the house or try to get to too fancy, apply what you have been trained by HSR to do and you will never go wrong. Study the bones of the property and the space allocated and complete your furniture arrangement. Never stop trying to improve your talent and keep abreast of new styles and fashion colours/hues etc.
- Accessorize – Bring out your creative side! Wall art, vases, ornaments, pictures, small furnishings, faux indoor plants etc. are the jewelry on your staging creation, especially if you buy items that repeat a rhythm in that space or compliment the colour scheme. Always buy the best accessories that you can afford, its pays always! Don’t panic – Stick to your budget plan, and your interior themes.
- When styling multiple rooms, use a colour thread throughout to bring cohesion to connecting spaces. It isn’t necessary to use the exact same colour in each room. Applying layers of the same colour, varying the hue, makes the space feel connected and less intentional. Accent colours can be used from neighboring rooms to link them.
- Know that less is more. Be careful not to over accessorise every corner of a space, especially when its functional needs are simple. Too much clutter in a space kills the design and makes the eye jump all around the room causing confusion. I do all my vignettes in my store room before I do get to the staged property, so when I get to the vacant property, I know exactly what goes where and it saves time too. Great to also use an iPad for planning purposes.
In summation I would recommend that what every avenue you decide to pursue in your Home Staging career, always have fun and enjoy every minute of what you are doing. Try and specialize in one category for best results e.g. vacant home staging.
Always have something different to offer your clients study your opposition from time to time and see what they are offering and you may not be or never thought to. Stay abreast, keep up to date and never stop learning. Learn from as many people as you can and you will always be the best in your chosen field. Enjoy!
See Gregg’s work and story that was featured on Design Shuffle!
Home Staging Australia
Escaping the Daily Grind!
Gregg Churchill of Mr. Home Staging in Perth, Australia is truly a talent! Recently he as featured in Design Shuffle and I’ve got his gorgeous photos mixed in with his incredible story…
My story is a simple one. I have always had an itch to get into both interior design and decoration, even from a young age and have always been interested in being creative and designing interiors. I am fascinated why and how the inside of a home is planned and how and why we live in that space.
I was a Project Designer for a major international food retail company for 10 years, and as their in store project designer. I firstly learnt how to draw plans the old fashioned way, on a drafting board and then got into CAD to design the inside of supermarkets and in store coffee shops and restaurants which was great fun as there are a lot of the interior design elements and fundamentals that I needed to understand to design and plan a pleasant in store shopping experience. I then ventured onto my own and acquired a retail franchise from the same international retail company and ran my own 1200 square metre supermarket with 55 permanent staff and 25 casuals for the weekends. After 5 years of burning the candle at both ends, working 16 hours a day for 7 days, I decided to sell up and have a change of direction. That is when I stumbled across HSR on the internet.
I did heaps of research on the subject and decided to join up with HSR for a number of reasons. I found the site to be very user friendly and made me feel like I wanted to belong to this company. I found the other companies who offered a similar course, didn’t offer it in a professional way. I found they just were not as professional in there sell to me as a prospective future client. I also liked the name HSR, as it exactly what the name described, a resource for home staging. The staging videos were very warm and friendly as was Audra’s recorded voice.
I would never recommend getting into Home Staging without this HSR qualification as you are entering a world where the general public are very sensitive and guarded when you go into their private domain, we are all sensitive about our homes. You HAVE to have a recognized certified qualification behind you and know what you are recommending to the public, as after they are paying you for this advice and expect good sound design advice. The many forms on offer from HSR are priceless as without them, I would have been lost and to even begin to try and do them yourself would be impossible. They are a short cut to starting your career right away, looking the part and they gave me a lot of confidence right from the very beginning.
Here in Perth Western Australia, our main economic industry is mining and it is booming at the moment, especially with the huge exports to China and the east. The property market has recovered in a big way, interest rates are at their lowest, and properties are selling in weeks instead of months. The WA public were a bit slow in adopting home staging 2 years ago, but this year I have seen a huge demand in business, especially before holidays like Easter where I was turning work away as everybody wanted their homes staged before Easter weekend.
The longest I have had a staged property on the market is 3 weeks and the shortest was 4 days (That property had been standing vacant for 42 days & once staged sold in 4 days) so I advertise that fact. I have, to date, a 100% success sold rate with my staged properties….This year, I was getting a lot of people contacting me, but for interior design, so at the beginning of this year I began an Interior Design Diploma course and am almost completed with it.
See Gregg’s 5 Best Design or Staging Tips!
Lightbox – E-Design Info
See the Training Overview Video new members watch on their first day!