Admin, Author at HSR Home Staging Certification Training - Page 10 of 28
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Contact Management

Organizing and Automating Your Contact Process

At the very least, you will want to be able to email all your prospects and clients at the click of a button.  This is what a contact management system (CMS) does for you.  Your database of clients and prospects adds tremendous value to your business!  This is not a list you can buy...it's one you will carefully cultivate.

There are a lot of choices for a CMS system and the list is growing.  Depending on how technical and big you want to grow you can spend a lot and go with InfusionSoft which has every bell and whistle imaginable or spend nothing and start with Mail Chimp.   MailChimp is FREE for the first 2000 contacts (as of this writing) and 9 out of 10 stagers have less than that many leads, so it should work well to start for your business. 

Quick Steps to Getting Started with MailChimp

1. Click on the link and create an account with MailChimp

2. Create a List called "Realtors" where you can upload your Wave Marketing Realtor contacts. Consider creating an "Auto Responder" campaign and attaching it to the "Realtors" list to drip follow-up emails automatically.

3. Create a List called "Clients" for all clients to be added to, as well as friends and family. This list is your redesign list and you should consider adding an auto-responder campaign about your approach to redesign.

4. Create newsletters monthly to both lists. Send open house announcements to the Realtor List.  Send fun redesign articles to the Clients list.

The important thing is staying in touch!

I've used every kind of CMS available for simple emailing and there are pros and cons to each.  I think when you're just starting out, it's best to go with a free, simple to use MailChimp program and then you can always GROW into something else down the road.  If you're one of those people who like to research everything before committing then take a look at:  GetReponse.com, Aweber.com, ConstantContact.com and Emma.com.

Since technology is always changing, I will always have my favorite technologies listed in the HSR Library under Technology and Business.​ 

Your Target Markets

Your Target Markets and How to Reach Them

Before you can successfully create a marketing plan, you need to understand WHO your potential clients are and WHERE to find them. Every good sales person know that spending time selling to clients who have the potential to give you LOTS of business has more impact then going after smaller clients. Likewise in the staging industry, it's important to differentiate between what I like to call "A" level target markets and "B" level target markets.

"A" Clients = Clients that can refer you business on a continuous basis

"B" Clients = Clients that are a one-time sale or possibly a two-time sale (referral)

Don't think that HSR considers you only a professional home stager, because you're not. You're a Redesigner as well which is a very close cousin to staging. The reason that HSR's emphasis is on staging, particularly in marketing and building your business is because the staging business model is filled with "A" target markets, not "B" (as you'll see below).

The smart home stager/redesigner focuses their marketing efforts on the staging side of their business NEVER ignoring the redesign side for referrals and holiday times when things are slow in real estate!

Home Staging "A" Target Markets


Target Markets:Sources for Finding:Sources for Being Found:
Real Estate Agents
  • "First 50 Marketing Guide" in Training Manual
  • Identify Heavy Hitter Section
  • Realtor.com, Zillow.com, Redfin.com
  • Association Directory List
  • Realtor Office List
  • Google for top SEO agents
New Home Builders
FSBO's (For Sale By Owners)
Relocation Companies and Departments
Seniors & Retirement Communities
Foreclosures, Bank Owned through Real Estate Investors Your best bet is to work with real estate investors (REI) who buy these auctioned properties by networking with your local investor club!
Probate Lawyers These lawyers specialize in handling the property after someone has died and transitioning the furnishings and home into something that is saleable.
"B" Level Target Markets for Staging and Redesign
Home Seller Home Owner

HSR 5-Step Marketing Plan

Marketing Building Blocks to Success

I outline many different ways to market your business within the framework of the HSR 5-Step Marketing Plan in the First Fifty Marketing Guide.  The rest of Week Two will focus on following this steps and digging a bit deeper on the steps we've seen members have great success on.

These steps are ideally done in order.

  • STEP 1
  • STEP 2
  • STEP 3
  • STEP 4
  • STEP 5

Marketing Step 5 - Capitalizing on a Job Well Done

One of the best things about the home staging business model is the fact that each job you do is a marketing statement and activity all on its own! Why? Because your number one target market (real estate agents) will then be "caravanning" through each home you stage. Don't miss any opportunity to brag about your work!

First 50 Marketing Guide

A Marketing "Brainstorm" Session

Just as you read through the "Getting Started Guide" in Week One and scheduled those critical business activities on your calendar, we open up Week Two with a marketing brainstorm and quick overview of best way to market your business in the First Fifty Marketing Guide (which is in your Training Manual).

Click to Open! This is also in your Training Manual

Week Two Overview

Here's What to Expect in Week Two of the Training...


Here is Week Two of the HSR Training Manual if you want to read it online:

Click to Open

After completing Week Two Training, you will be able to:
  • Discuss key aspects of Vacant Home Staging and how to implement this service.
  • Understand Branding and how to create a look and feel all your own
  • Build Marketing Materials - create custom marketing materials using our Discount Print Shop
  • Complete the items on the First 50 Marketing Things To Do List
  • Build a Strategic Marketing Plan for your business based on the HSR 5-Step Marketing Plan on the HSR website
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